I don't think I know anyone who feels good about their email inbox. For a lot of people, it feels like an unmanageable mess of obligations and junk, a "shame closet" repository for a decade of ...

Well, no. I’m not an “Inbox Zero” person. Watch this quick video if you have no clue what that means. Before I took back control, I had 409 unread emails. But I have a trick to starting each ...