Three suspects have been stealing drivers’ phones and using them to transfer themselves at least $37,000 in cash, according ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

The Taxi and Limousine Commission proposed changes to its minimum-pay formula that it says will boost driver pay — and keep Uber and Lyft from locking drivers out to keep pay low. TLC Commissioner ...

The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service resolution time by 87%, the company said.

Uber reported strong quarterly results and highlighted its autonomous vehicle plans in a Wednesday earnings call. However, ...

Uber's valuation is cheap in comparison to the sector average, and I think investors are best positioned to find an entry ...

Local ride-share driver Gene Hidalgo sees this as a golden opportunity to make some extra cash, even though he’s unsure just how much he’ll earn.

The company had made an expensive bet on robot taxis, but the project was laden with legal problems and burning through cash. So Uber gave it away to another startup.

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both riders and drivers. It’s the first phase of a ...

CATS is set to launch a new on-demand transit service called Micro CATS in North Mecklenburg County on Feb. 24, replacing the ...