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Months after ditching its open seating policy, Southwest Airlines is ending its most recognizable perks: Free checked baggage.

So, by 2025, selling stuff on social media is going to be even bigger. To really get ahead, you need to think about it like this — find out where your customers hang out and go there. Make your social ...

Pro Medicus is in a strong financial position. As of June 2024, it had AUD 155 million in net cash, and we forecast the company to continue holding net cash over our explicit 10-year forecast period.

Two-thirds of luxury fashion customers use AI when they browse online but are cautious about the details they provide, according to a Saks Global survey.

The Texas Lottery, one of the largest in the U.S., is facing mounting scrutiny from state leaders over how the winners of an ...

Lost an Amazon package? Need to call your airline because your flight got canceled? Then you need to pay extra attention when ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Reply, a global systems integrator and consulting firm, specialised in AI-driven solutions and intelligent systems, is taking ...

The best customer service brands 2025 include Apple, Sam's Club, and luxury hotel companies like Mandarin Oriental and ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...