Chidsey will leave the company after five years, and Carrie Walsh, current president of Europe, Middle East and Africa, will ...

While customers feel more pressure to tip across industries, they still tip a relatively stable 18% at restaurants.

In its largest deal since the concept was introduced in September, Griddle & Go will open in New Jersey in October 2025.

In his first months as the chain’s VP of innovation and growth, Anthony Amoroso helped create new menu items like Rigatoni al ...

Additions include an AI tool that answers operators’ questions and a group of features meant to help manage and process ...

Marika McCauley Sine, who previously served as Mars’ global vice president of sustainability and chief sustainability officer ...

AI usage has also skyrocketed, primarily in the back-of-house. 95% of those surveyed reported using some form of AI in their restaurant, with the most common being AI-assisted inventory management (35 ...

What does customer experience mean at a restaurant? Customer experience (CX) in restaurants encompasses every aspect of the ...

Chicago-based pizza chain Giordano’s has appointed Nick Scarpino, recently Portillo’s chief marketing officer, as its next ...

Jack in the Box’s same-store sales slid 2.1% in its Q4 fiscal 2024, with that metric down by 1.3% for the whole year. Harris said that franchisee finances remained fairly strong regardless of the ...

Chipotle will open its 1,000th Chipotlane at a store in the Kansas City metropolitan area on Thursday, the company said in a press release. Nearly 30% of the chain’s 3,600-plus restaurants now include ...

Wendy’s has sought to attract franchisees interested in developing new units by adding several incentives. According to its franchise disclosure document, Wendy’s franchisees are set to begin a new ...